SortLake
Privacy Policy
SortLake is a free waste sorting guide for Victorian council residents. We built it to be as private as possible - no accounts, no tracking, no ads. This policy explains exactly what we do collect and why.
What we collect
Search queries
- The item you searched (e.g. "pizza box")
- Which bin result was returned
- Your council (e.g. City of Casey)
- Device type (mobile or desktop)
- Your suburb - only if you grant GPS access
- An anonymous session ID (random, resets each browser session)
This data is anonymous. There is no name, email or account linked to it. It is used to improve the waste database and understand which items residents are searching for.
Push notification token
If you enable bin night reminders, we store a device token linked to your council. This is used only to send you bin collection reminders. It is not linked to your identity. Tokens are automatically removed after 6 months of inactivity.
Community ideas form
If you submit an idea or suggestion via the Community tab, we collect your name, email address, and the content of your message. Phone number is optional. This information is used only to review your feedback and respond if needed.
IP address (hashed)
A one-way hash (SHA-256) of your IP address is temporarily stored for bot and abuse protection. The raw IP address is never stored. This data is automatically deleted after 48 hours.
What we do NOT collect
- No accounts or passwords
- No photos - images you submit for scanning are processed and immediately discarded
- No cookies
- No advertising or cross-site tracking
- No GPS coordinates stored - location is used only to detect your council area, then discarded
- No payment information
Contact
For any privacy questions or data deletion requests:
Changes to this policy
We may update this policy as the app evolves. The date at the top of this page reflects the most recent revision.